Once you register for any of the date(s), you will receive the Video conference and Dial-in information for that day and will be able to join a daily dynamics 365 (dynamics ax) finance & Ops support call for that specific day as per the LIVE Support call schedule below.
Any issues or questions regarding dynamics finance & ops product, dynamics ax platform, sdk, issues with existing implementations, inflight projects will be answered by our dynamics finance & ops consultants and support engineers on the call.
We also provide callback within 24-48 hours of your request once you purchase the callback ticket. See additional details below. Once you purchase the first ticket type, and provide us a call back number and/email or both, we will contact you within 24-48 hours. You don't need to attend a LIVE support call as per the schedule below since we will start working with you right away after the ticket purchase.
Check your Local Date and Time:
We are able to help and provide assistance with the following types of Dynamics Finance & Ops (365) issues:
1. Any issues with any version of Dynamics Finance & Ops product
2. Specific Configuration, Customization, data migration, integration related questions, issues
3. You have a Requirement and would like to know whether Dynamics Finance & Ops product capabilities meet the requirement and how so including the extent of configurations, customizations, development efforts necessary to meet the requirement
4. You are looking to start a new Dynamics Finance & Ops project and implementation
5. Performance issues
6. Pricing questions, different modules of dynamics finance & ops
7. Best Practices
8, Our Dynamics Finance & Ops Services offerings
If you are not able to join a daily call as per the listed timings, you can also receive a callback from one of our support engineers. Once you purchase the CALLBACK ticket, please let us know what kind of help you need regarding Dynamics Finance & Ops, your contact details, a few days and times convenient for you, when you can receive a call from us.
If during the daily support call or callback, we together assess that additional time and effort is required to resolve your issue(s), we will provide a scope of work based SOW along with hours estimate and timelines.
Our goal is to help you get the most out of dynamics finance & ops support calls, our engagement with you and also your investment in the dynamics finance & ops product itself.