The need for a star rating is essentially to set the expectation level of the travelers and also for other legislative purposes like government subsidies. Globally, the standards and parameters to give the accreditations vary from country to country. In India HRACC(Hotels and Restaurants Accreditation Committee) falling under the Ministry of Tourism ranks the hotels based on certain parameters. That’s the official procedure, however getting the star accreditations being the voluntary procedure, hoteliers often self-proclaim their star ratings.
However, according to Times of India business news all hotels, regardless of their star status will now have to display their ratings prominently at their receptions and on their websites along with the ministry of tourism’s order of classifications.
Procedurally the hoteliers should apply for their star rating and the committee responsible will visit and judge based on the facilities provide, how well the guests are served etc. Based on these, they give them star ratings ranging from 1 star to 5 stars.
The operational hotels are broadly classified into two
Star Category Hotels: - 5 Star Deluxe, 5 Star, 4 Star, 3 Star, 2 Star & 1 Star
Heritage Category Hotels: - Heritage Grand, Heritage Classic & Heritage Basic
The basic parameters on which the officials grant the star ratings are number of rooms, size of bathrooms, air-conditioning details for guest rooms, public areas, details of public areas like lobby/lounge; restaurants; bar; shopping; banquet/conference halls; business center; health club; swimming pool; parking facilities (no. of vehicles), facilities for the differently abled guests, details of Fire Fighting Measures/ Hydrants, security-related features etc
One star hotels
These hotels serve the purpose of having a simple accommodation without any frills and also it will be economical for the guests. Often guests have a perception that one-star hotels won't be clean and neat, but there is no need to worry as these hotels have to satisfy the requirements to be a one-star hotel, which is way better than hotels without ratings.
Some of the basic requirements for one-star hotels are as follows;
The minimum size of the bedrooms should be 120 sq.ft
A clean change of bed and bath linen daily & between check-ins
Toiletries should be provided to each guests checking in
Hot and cold running water available 24 hours
At least one room for the differently abled guest and ramps with anti-slip floors in the entrance.
Should have minimum one dining room serving all meals. Room service not necessary.
It is desired and necessary to have English speaking front office staff.
Some of the one-star hotels are;
Mumbai - Hotel Shambuji (Thane)
Chennai - Hotel White Park (Periamet)
Kolkata - NPG Hotel (Rajarhat)
Typically two-star hotels are managed by the proprietors and have the basic things to cater the requirements of the guests. Pricing ranges from 700 INR to 1500 INR.
The above-mentioned requirements are applicable to two-star category hotels as well.
Two-star hotels across India
Delhi - Hotel Alpine Tree
Mumbai - Hotel Aksa
Chennai - Executive Comfort Alwarpet
Kolkata - Hotel Aura Kolkata
A great example of three-star hotels in the FabHotels chain. Lemon-tree brand, Red fox hotel which is an economy type hotel is also an example for three-star hotels. Generally, the pricing ranges from 1000 INR to 2000 INR.
Some of the requirements in three-star hotels other than the basic requirements are as follows;
The minimum size of bedroom excluding bathroom should be 140 sq. ft
50% Air-conditioned guest rooms should be there.
The minimum size of the bathroom should be 36 sq. ft
PC available for guest use with internet access
Parking Facilities should be present for all guests
Each bedroom door fitted with lock and key, viewport/peephole & internal securing device
One Multi-cuisine Restaurant cum coffee shop open from 7 a.m. to 11 p.m. and 24 hr. room service.
Three-star hotels across India
Delhi - The Pamposh
Mumbai - Hotel Sai Palace Inn
Chennai - Hotel Chennai Le Palace
Kolkata - Floatel Hotel
Fortune hotels chain in India is mostly four-star hotels. It’s more luxurious and spacious than 3-star hotels.
Some of the requirements apart from the basic facilities are as follows;
All the guest rooms should be air-conditioned.
2% of room block with a minimum of 1 suite room.
In 4 Star and above hotels, some rooms should offer bathtub options to guests.
In-room safe, Minibar or fridge is mandatory.
With regards to food and beverage, One Multi-cuisine Restaurant cum coffee shop open from 7 am to 11 pm, one Speciality Restaurant, and 24 hr. room service.
Four-star hotels across India
Delhi - Park Inn by Radisson
Mumbai - Peninsula Grand Hotel
Chennai - Hotel Raj Park Chennai
Kolkata - Howard Johnson
These aren’t your normal hotels, they are paragons offering top-notch hospitality services.
These are the epitome of luxury and sophistication. And are adjudged as world class in every manner by coddling the guests. Some famous hotel chains are Lemon tree premier hotels and Park hotels in India.
These are certain features which they possess other than the basic ones.
One Multi-cuisine Restaurant cum 24 hr. a coffee shop / all day dinner, one Specialty Restaurant and 24 hr. room service.
The minimum size of bedroom excluding bathroom should be 200 sq. ft
Should have formally qualified Heads of Departments, the supervisory or the skilled staff may have training or skill certification as follows: Degree/diploma from Central or state IHM’s / FCI’s or from NCHMCT affiliated IHM’s or from other reputed Hospitality schools.
These hotels also may have in-house Fitness facilities, Beauty salon, Florist, Bookshop.
Swimming pool and conference facilities are also some of the other facilities which 5-star hotels possess.
Five-star hotels across India
Delhi - Lemon Tree Premier
Bangalore - The Oterra Bengaluru
Kolkata -The Park Kolkata
Jaipur - Clarks Amer